:root{--bg: #14181b;--bg2: #1b2227;--bg3: #212a30;--line: #2b343a;--text: #e9e7df;--muted: #8b958f;--pine: #2f8f6b;--pine-deep: #1f6f54;--amber: #e8a33d;--blue: #5aa9e6;--new: var(--amber);--contacted: var(--blue);--scheduled: var(--pine);--closed: #707a74;--display: "Oswald", system-ui, sans-serif;--body: "IBM Plex Sans", system-ui, sans-serif;--mono: "IBM Plex Mono", ui-monospace, monospace}*{box-sizing:border-box;margin:0;padding:0}body{font-family:var(--body);color:var(--text);background:var(--bg);background-image:radial-gradient(1200px 600px at 80% -10%,rgba(47,143,107,.1),transparent 60%),radial-gradient(900px 500px at -10% 110%,rgba(232,163,61,.06),transparent 55%);min-height:100vh;-webkit-font-smoothing:antialiased}.wordmark{display:flex;align-items:baseline;gap:.55rem;font-family:var(--display);letter-spacing:.04em}.wm-pine{font-weight:700;font-size:1.55rem;color:var(--text)}.wm-dispatch{font-weight:600;font-size:.95rem;color:var(--amber);border:1px solid 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pulse{0%{box-shadow:0 0 #2f8f6b80}70%{box-shadow:0 0 0 7px #2f8f6b00}to{box-shadow:0 0 #2f8f6b00}}.tabs{display:flex;flex-wrap:wrap;gap:.5rem;margin-bottom:1.5rem}.tab{background:var(--bg2);border:1px solid var(--line);color:var(--muted);font-family:var(--display);font-weight:500;letter-spacing:.08em;font-size:.8rem;padding:.45rem .8rem;cursor:pointer;transition:all .15s;text-transform:uppercase}.tab:hover{color:var(--text);border-color:#3a454c}.tab-on{background:var(--bg3);color:var(--text);border-color:var(--pine)}.tab-n{font-family:var(--mono);font-size:.72rem;opacity:.7;margin-left:.25rem}.grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(290px,1fr));gap:1rem}.ticket{background:var(--bg2);border:1px solid var(--line);border-top:3px solid var(--line);padding:1.1rem 1.1rem .9rem;display:flex;flex-direction:column;gap:.65rem;opacity:0;transform:translateY(10px);animation:rise .45s ease forwards;transition:transform .15s,border-color .15s}.ticket:hover{transform:translateY(-3px);border-color:#39454c}@keyframes rise{to{opacity:1;transform:translateY(0)}}.t-head{display:flex;align-items:flex-start;justify-content:space-between;gap:.6rem}.t-name{font-family:var(--display);font-weight:600;font-size:1.18rem;line-height:1.1}.t-phone{font-family:var(--mono);font-size:1.25rem;font-weight:500;color:var(--amber);text-decoration:none;letter-spacing:.02em;width:fit-content}.t-phone:hover{text-decoration:underline}.t-tags{display:flex;flex-wrap:wrap;gap:.4rem}.tag{font-family:var(--mono);font-size:.7rem;padding:.18rem .5rem;border:1px solid var(--line);color:var(--muted);text-transform:uppercase;letter-spacing:.06em}.tag-service{color:var(--pine);border-color:#2f8f6b66}.tag-when{color:var(--text)}.t-problem{font-size:.88rem;color:#c3c8c2;line-height:1.45}.t-foot{display:flex;align-items:center;justify-content:space-between;margin-top:.2rem;padding-top:.7rem;border-top:1px dashed var(--line)}.t-time{font-family:var(--mono);font-size:.7rem;color:var(--muted)}.t-actions{display:flex;gap:.3rem}.sbtn{width:26px;height:26px;background:var(--bg);border:1px solid var(--line);color:var(--muted);font-family:var(--mono);font-size:.72rem;cursor:pointer;transition:all .12s}.sbtn:hover{color:var(--text);border-color:#46525a}.sbtn.on{background:var(--pine-deep);color:#eafff7;border-color:var(--pine)}.ticket:has(.pill-new){border-top-color:var(--new)}.ticket:has(.pill-contacted){border-top-color:var(--contacted)}.ticket:has(.pill-scheduled){border-top-color:var(--scheduled)}.ticket:has(.pill-closed){border-top-color:var(--closed)}.pill{font-family:var(--display);font-size:.66rem;font-weight:600;letter-spacing:.14em;text-transform:uppercase;padding:.18rem .5rem;border:1px solid;white-space:nowrap}.pill-new{color:var(--new);border-color:var(--new)}.pill-contacted{color:var(--contacted);border-color:var(--contacted)}.pill-scheduled{color:var(--scheduled);border-color:var(--scheduled)}.pill-closed{color:var(--closed);border-color:var(--closed)}.empty{color:var(--muted);font-family:var(--mono);font-size:.9rem;padding:3rem 1rem;text-align:center}